A
AdyenAdyen 14
Acquirer Fraud
Fraud/Security
Suspected fraudulent activity or security blocks
Do Not Retry
Retry will not succeed
Description
The acquirer flagged the transaction as possible fraud.
Recommended Action
Investigate the transaction. Contact the customer to verify if legitimate.
Common Causes
- Fraud signals detected by acquirer
- Suspicious transaction pattern
Recovery Tips
- Review the transaction for fraud indicators
- If legitimate, request an alternative payment method after verification
Quick Reference
Code
14
Category
Fraud/Security
Retryable
No
Source
Adyen
Recoverability verdict
Retrying 14 will not work
This is a hard decline. Retrying code 14 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
6Non-Retryable
Expired Card
The card used for the transaction has expired and is therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.