A
AdyenAdyen 6
Expired Card
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The card used for the transaction has expired and is therefore unusable.
Recommended Action
Ask the customer to use a valid card or different payment method.
Common Causes
- Card expiration date has passed
- Customer has a replacement card with new details
Recovery Tips
- Send a card update reminder email immediately
- Provide a direct link to update payment method
Quick Reference
Code
6
Category
Hard Decline
Retryable
No
Source
Adyen
Recoverability verdict
Retrying 6 will not work
This is a hard decline. Retrying code 6 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.
14Non-Retryable
Acquirer Fraud
The acquirer flagged the transaction as possible fraud.