A
AdyenAdyen 15
Cancelled
Unknown
Unclassified or source-specific codes
Do Not Retry
Retry will not succeed
Description
The transaction was cancelled.
Recommended Action
No action needed — the transaction was cancelled.
Common Causes
- Transaction cancelled during processing
Quick Reference
Code
15
Category
Unknown
Retryable
No
Source
Adyen
Recoverability verdict
Retrying 15 will not work
This is a hard decline. Retrying code 15 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
6Non-Retryable
Expired Card
The card used for the transaction has expired and is therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.