A
AdyenAdyen 18
Pin Tries Exceeded
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The shopper specified an incorrect PIN more than three times in a row.
Recommended Action
Ask the customer to contact their card issuer. The card may be blocked.
Common Causes
- Too many incorrect PIN attempts
- Card locked due to PIN failures
Recovery Tips
- Customer needs to contact their bank to unlock the card
- Suggest an alternative payment method
Quick Reference
Code
18
Category
Hard Decline
Retryable
No
Source
Adyen
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
6Non-Retryable
Expired Card
The card used for the transaction has expired and is therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.
Adyen 18 recovery
Recover more payments like Adyen 18
Slicker handles codes like 18 by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.
Analyze this in our payment data