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A
Adyen

Adyen 23

Transaction Not Permitted

Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed

Description

The transaction is not permitted to the issuer, cardholder, or merchant.

Recommended Action

Ask the customer to use a different payment method or contact their issuer.

Common Causes

  • Card restricted from this merchant category
  • Transaction type not allowed by issuer
  • Merchant category code blocked on card

Recovery Tips

  • Request an alternative payment method

Quick Reference

Code
23
Category
Hard Decline
Retryable
No
Source
Adyen
Adyen 23 recovery

Recover more payments like Adyen 23

Slicker handles codes like 23 by combining decline reason, issuer behavior, BIN data, and timing signals to choose the next best recovery action.

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