A
AdyenAdyen 24
CVC Declined
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The specified CVC (card security code) is invalid.
Recommended Action
Ask the customer to verify their CVC and retry with the correct code.
Common Causes
- Typo when entering CVC
- Customer confused CVC with PIN
- CVC not provided
Recovery Tips
- Provide clear instructions about where to find the CVC
- Show a visual guide for CVC location on the card
Quick Reference
Code
24
Category
Hard Decline
Retryable
No
Source
Adyen
Recoverability verdict
Retrying 24 will not work
This is a hard decline. Retrying code 24 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
6Non-Retryable
Expired Card
The card used for the transaction has expired and is therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.