A
AdyenAdyen 26
Revocation Of Auth
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The shopper requested to stop the subscription or revoked authorisation for recurring charges.
Recommended Action
Do not retry. Honour the revocation request.
Common Causes
- Cardholder revoked recurring payment authorisation
- Shopper requested subscription cancellation via their bank
Recovery Tips
- Contact the customer to discuss their subscription
- Offer alternative payment arrangements if desired
Quick Reference
Code
26
Category
Hard Decline
Retryable
No
Source
Adyen
Recoverability verdict
Retrying 26 will not work
This is a hard decline. Retrying code 26 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
6Non-Retryable
Expired Card
The card used for the transaction has expired and is therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.