A
AdyenAdyen 32
AVS Declined
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The address data the shopper entered is incorrect.
Recommended Action
Ask the customer to verify and correct their billing address, then retry.
Common Causes
- Billing address does not match card records
- Typo in address fields
Recovery Tips
- Ensure address fields are clearly labelled
- Prompt the customer to verify their billing address
Quick Reference
Code
32
Category
Hard Decline
Retryable
No
Source
Adyen
Recoverability verdict
Retrying 32 will not work
This is a hard decline. Retrying code 32 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
6Non-Retryable
Expired Card
The card used for the transaction has expired and is therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.