A
AdyenAdyen 35
No Savings Account Available on Card
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The shopper's bank requires a savings account to complete the purchase.
Recommended Action
Ask the customer to use a card linked to a savings account, or a different payment method.
Common Causes
- Card not linked to a savings account
Recovery Tips
- Request an alternative payment method
Quick Reference
Code
35
Category
Hard Decline
Retryable
No
Source
Adyen
Recoverability verdict
Retrying 35 will not work
This is a hard decline. Retrying code 35 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
6Non-Retryable
Expired Card
The card used for the transaction has expired and is therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.