A
AdyenAdyen 50
Token Revoked
Hard Decline
Permanent failures that should not be retried
Do Not Retry
Retry will not succeed
Description
The token granted to the merchant for recurring charges was disabled by the shopper.
Recommended Action
Do not retry. Obtain new authorisation from the shopper.
Common Causes
- Shopper revoked the stored payment token via their bank
- Shopper disabled recurring payments
Recovery Tips
- Contact the customer to set up a new payment method
- Collect fresh payment credentials
Quick Reference
Code
50
Category
Hard Decline
Retryable
No
Source
Adyen
Recoverability verdict
Retrying 50 will not work
This is a hard decline. Retrying code 50 will not recover the payment. But most merchants seeing this code also have soft declines they are not recovering. Check what your retry strategy is leaving behind.
Related Decline Codes
5Non-Retryable
Blocked Card
The card used for the transaction is blocked and therefore unusable.
6Non-Retryable
Expired Card
The card used for the transaction has expired and is therefore unusable.
8Non-Retryable
Invalid Card Number
The specified card number is incorrect or invalid.
10Non-Retryable
Not Supported
The shopper's bank does not support or does not allow this type of transaction.